Privacy Policy

POPIA Compliant · Last updated: April 2026

POPIA Notice: This Privacy Policy complies with the Protection of Personal Information Act 4 of 2013 (POPIA) of the Republic of South Africa. Tradeco Operations (Pty) Ltd, trading as dbAuto, is the responsible party for the processing of your personal information.

1. Information We Collect

We collect:

  • Name — when you enquire about a vehicle
  • Phone number — for seller communication
  • Email address — for account and notifications
  • Vehicle interest — to personalise your experience
  • IP address — for security and analytics

2. Purpose of Collection

We collect data to:

  • Process vehicle enquiries and connect buyers with sellers
  • Enable WhatsApp and email communication
  • Improve our vehicle marketplace service
  • Prevent fraud and maintain platform security

3. Consent

Users must explicitly consent before:

  • • Being contacted via WhatsApp
  • • Receiving marketing communication
  • • Having their details shared with sellers

4. Data Protection

We:

  • Securely store data using industry-standard encryption
  • Do not sell personal data to third parties
  • Limit access to authorised personnel only
  • Retain data only as long as necessary

5. User Rights

Under POPIA, you may:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communication
  • Lodge a complaint with the Information Regulator

6. Contact

For data requests or privacy enquiries:

Email: [email protected]

Entity: Tradeco Operations (Pty) Ltd

Reg No: 2022/483312/07

7. Legal Framework

This policy complies with POPIA (Protection of Personal Information Act) of the Republic of South Africa.